True Waldorf Service at the Roosevelt New Orleans

Personal Concierge

Since 1893, The Roosevelt New Orleans has provided unforgettable luxury stays to the famous and the infamous.

Preceding Your Arrival

The Personal Concierge service at The Roosevelt is waiting to ensure an unforgettable stay. Are you preparing for a special event, meeting or birthday? Or perhaps you would like to pre-book a treatment at the Waldorf Astoria Spa? Whatever plans or special requests you have, we can make them in advance. Contact us at or 1-504-648-1200 to get started.

During Your Stay

Upon arrival, your Personal Concierge will meet you in the lobby to familiarize yourself with the hotel and the city of New Orleans, as well as answer any questions or needs you may have. Whether you’re eager to set off sightseeing or looking for somewhere to relax, here’s a few recommendations to get you settled in:

As You Depart

Your Personal Concierge is happy to offer a complimentary bag packing service and a swift checkout experience to help you get home. We’d love for you to share your fantastic experience with the world, so check us out on social media.

Select a Special Offer

125th Anniversary Giveback Sweepstakes
125th Anniversary Giveback Sweepstakes

The Roosevelt is inviting guests to bring in items taken from the hotel in the past: hotel keys, pillow covers, robes, menus, décor— for the chance to win a seven-night stay in the presidential suite, and other prizes.

Read More Learn More  
Best of Waldorf Astoria Experience
Best of
Waldorf Astoria

Expect exceptional dining, luxury spa, and amazing service when you arrive. Book now and receive a daily $50 credit to use on on-site amenities after two nights or more.

Read More Book Now  
Waldorf Astoria Spa
Waldorf Astoria Gift Cards

Give the gift of health & wellness with our Waldorf Astoria Spa Gift Card

Learn More 
2x Points Package
2x Points Package

Book the Double Points offer to get you to your next vacation twice as fast.

Book Now  
AAA Members
AAA Members

AAA Members experience discounts & more with Waldorf Astoria.

Book Now