Guest Services & Amenities

Experience the grandeur of New Orleans with the most elegant service traditions at The Roosevelt Hotel. Our staff is dedicated to ensuring your experience is unforgettable.

Concierge Service

Our concierge is eager to make your trip as enjoyable as possible. Experience True Waldorf Service, an extension of the legendary personal service principles that were first born at the flagship Waldorf Astoria property in New York in 1930. Whether you’re looking for places to see and things to do, need transportation or reservations, searching to find the perfect restaurant for a special date, you can count on our concierge to facilitate for you. Before, during, and after your stay, concierges are finding new ways to personalize your experience.

Emporium Gift Shop

The Emporium is our New Orleans gift shop, located on the lobby level of the hotel. It’s a hidden gem that showcases luxury clothing, jewelry, artwork, music, gifts and sundries. Our mission is to be a go-to shopping destination for locals and visitors alike. Whether it is an ensemble for an amazing night out on the town, a gift for someone special, or something you simply forgot to include in your suitcase, the Emporium Gift Shop is there to provide the luxury experience that exceeds your expectations in selection and service.

For questions, you may contact us at:emporiumgiftshop@therooseveltneworleans.com or (504) 335-3175.

Waldorf Astoria Spa

Treat yourself to an array of indulgent services, including manicures, pedicures, facials, massages, makeup artistry and a full-service hair salon. Revel in the spa's truly relaxing environment to melt away stress and re-invigorate body and mind. Reservations are strongly encouraged to ensure availability.

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Hotel Policies

Check-in Time: 3pm 
Check-out Time: 12pm

Non-Smoking Hotel

Internet Fees
In-Room Standard Wireless Internet: $14.95
Public Wireless Internet: $0.00

Pet Policy 
Service animals allowed
Pets allowed
Deposit: $175.00 (Non-Refundable) 
Pet Max Weight 25 lbs

Parking Rates

Registered hotel guests, $46 plus tax overnight
Non-registered guests, $23 for up to 8 hours
Non-registered special event, $25
Trucks, trailers, etc., priced per space they occupy

Select a Special Offer

Teddy Bear Tea
Teddy Bear Tea 2018

Come celebrate our 125th Anniversary during the 2018 Teddy Bear Tea. Join the many families who have made this a New Orleans holiday tradition.

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Best of Waldorf Astoria Experience
Best of
Waldorf Astoria

Expect exceptional dining, luxury spa, and amazing service when you arrive. Book now and receive a daily $50 credit to use on on-site amenities after two nights or more.

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Waldorf Wonderland
Lobby Lighting

A hotel tradition since the 1930s, join us for the annual Lobby Lighting Ceremony on November 27th.

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Teddy Bear Tea
Teddy Bear Tea 2018

Come celebrate our 125th Anniversary during the 2018 Teddy Bear Tea.

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Christmas at The Roosevelt
Christmas Day

In true Roosevelt tradition, celebrate Christmas Day with brunch in the Waldorf Astoria Ballroom and dinner in the Fountain Lounge

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New Year's Eve at The Roosevelt
New Year's Eve in the Fountain Lounge

In true Roosevelt tradition, celebrate New Year's Eve in the Fountain Lounge celebrating the beginning of the year 2019, and The Roosevelt's 125th Anniversary.

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Waldorf Astoria Spa
Waldorf Astoria Gift Cards

Give the gift of health & wellness with our Waldorf Astoria Spa Gift Card

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2x Points Package
2x Points Package

Book the Double Points offer to get you to your next vacation twice as fast.

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AAA Members
AAA Members

AAA Members experience discounts & more with Waldorf Astoria.

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