Guest Services & Amenities

Experience the grandeur of New Orleans with the most elegant service traditions at The Roosevelt Hotel. Our staff is dedicated to ensuring your experience is unforgettable.

Concierge Service

Our concierge is eager to make your trip as enjoyable as possible. Experience True Waldorf Service, an extension of the legendary personal service principles that were first born at the flagship Waldorf Astoria property in New York in 1930. Whether you’re looking for places to see and things to do, need transportation or reservations, searching to find the perfect restaurant for a special date, you can count on our concierge to facilitate for you. Before, during, and after your stay, concierges are finding new ways to personalize your experience.

Shoe Shining

Few things are more powerful than a person in the right shoes. Treat your shoes to a quality, professional shine in our lobby from our shoe shiner who has almost 50 years of personalized service. Shoe Shine is available Monday through Friday from 8am-6pm.

Emporium Gift Shop

The Emporium is our New Orleans gift shop, located on the lobby level of the hotel. It’s a hidden gem that showcases luxury clothing, jewelry, artwork, music, gifts and sundries. Our mission is to be a go-to shopping destination for locals and visitors alike. Whether it is an ensemble for an amazing night out on the town, a gift for someone special, or something you simply forgot to include in your suitcase, the Emporium Gift Shop is there to provide the luxury experience that exceeds your expectations in selection and service.

For questions, you may contact us at: emporiumgiftshop@therooseveltneworleans.com or (504) 335-3175.

Waldorf Astoria Spa

Treat yourself to an array of indulgent services, including manicures, pedicures, facials, massages, makeup artistry and a full-service hair salon. Revel in the spa's truly relaxing environment to melt away stress and re-invigorate body and mind. Reservations are strongly encouraged to ensure availability.

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Hotel Policies

Check-in Time: 3pm 
Check-out Time: 12pm

Non-Smoking Hotel

Internet Fees
In-Room Standard Wireless Internet: $14.95
Public Wireless Internet: $0.00

Pet Policy 
Service animals allowed
Pets allowed
Deposit: $175.00 (Non-Refundable) 
Pet Max Weight 25 lbs

Parking Rates

Registered hotel guests, $46 plus tax overnight
Non-registered guests, $23 for up to 8 hours
Non-registered special event, $25
Trucks, trailers, etc., priced per space they occupy

Select a Special Offer

Thanksgiving at The Roosevelt
at The Roosevelt

Give thanks this Thanksgiving by joining us for brunch or dinner.

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Teddy Bear Tea
Teddy Bear Tea 2019

Join us this holiday season and celebrate at The Roosevelt during Teddy Bear Tea.

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Taste Of New Orleans
Taste of New Orleans

Exclusive dining offers and up to $25 credit on property

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Christmas at The Roosevelt
Christmas Day

In true Roosevelt tradition, celebrate Christmas Day with brunch in the Waldorf Astoria Ballroom and dinner in the Fountain Lounge

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Rooftop Chef Pop-Up Series
Rooftop Chef Pop-Up Series

Visit The Roosevelt New Orleans' Rooftop Pool on Thursday, October 3rd and October 10th for a special series of pop ups from Chef Adolfo Garcia Jr.

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Waldorf Astoria Spa
Waldorf Astoria Gift Cards

Give the gift of health & wellness with our Waldorf Astoria Spa Gift Card

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Best of Waldorf Astoria Experience
Best of
Waldorf Astoria

Expect exceptional dining, luxury spa, and amazing service when you arrive. Book now and receive a daily $50 credit to use on on-site amenities after two nights or more.

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Park and Stay
Park and Stay

Book the Park and Stay offer to get your next vacation started.

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AAA Members
AAA Members

AAA Members experience discounts & more with Waldorf Astoria.

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