True waldorf service at the roosevelt,
new orleans

Personal Concierge

Since 1893, The Roosevelt New Orleans has provided unforgettable luxury stays to the famous and the infamous.

Preceding Your Arrival

The Personal Concierge service at The Roosevelt is waiting to ensure an unforgettable stay. Are you preparing for a special event, meeting or birthday? Or perhaps you would like to pre-book a treatment at the Waldorf Astoria Spa? Whatever plans or special requests you have, we can make them in advance. Contact us at MSYRH_PersonalConcierge@waldorfastoria.com or 1-504-648-1200 to get started.

During Your Stay

Upon arrival, your Personal Concierge will meet you in the lobby to familiarize yourself with the hotel and the city of New Orleans, as well as answer any questions or needs you may have. Whether you’re eager to set off sightseeing or looking for somewhere to relax, here’s a few recommendations to get you settled in:

As You Depart

Your Personal Concierge is happy to offer a complimentary bag packing service and a swift checkout experience to help you get home. We’d love for you to share your fantastic experience with the world, so check us out on social media.

Select a Special Offer

Most Deserving Mom Contest
Most Deserving Mom Contest

Share your #MostDeservingMom for her chance to win an indulgent getaway at The Roosevelt New Orleans.

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Best of Waldorf Astoria Experience
Best of Waldorf Astoria

Expect exceptional dining, luxury spa, and amazing service when you arrive. Book now and receive a daily $50 credit to use on on-site amenities after two nights or more.

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Waldorf Astoria Spa
Waldorf Astoria Gift Cards

Give the Gift of Relaxation this holiday season with the Waldorf Astoria Spa

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2x Points Package
2x Points Package

Book the Double Points offer to get you to your next vacation twice as fast.

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AAA Members
AAA Members

AAA Members experience discounts & more with Waldorf Astoria.

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